Basic
A simpler everyday setup.
£29 / month
£99 once for setup
Website hosting, your hub and included back-office tools, with plan-based maintenance, monitoring and support.
Explore the setup →YOUR WEBSITE AND BUSINESS TOOLS
Start simple.
Grow when you need to.
Choose a starting package. We match the website and relevant tools to your business, so you don't have to navigate a catalogue.
Earlier indicative prices, awaiting review against the proposed service scopes below. These are not approved package prices or active subscriptions. No billing starts in the preview.
ONE CLEAR ONGOING SERVICE
What your monthly subscription pays for.
Your website package covers website hosting, your business hub and the back-office tools included in your plan, together with the maintenance, monitoring and support defined in your plan. The fee funds the ongoing service around your business, including the agreed review of tool performance and integration.
- Website hosting
- Hosting for the website included in your package.
- Your hub
- Your private dashboard, records and authorised staff workspace.
- Back-office tools
- The bookings, customers, orders, communications, reports and sector tools included in your package.
- Tool performance & integration
- Reviewing how included tools perform and work together, with connection checks and improvements within the agreed scope.
- Maintenance & updates
- The upkeep, fixes and tested updates included in your service scope.
- SEO Launch & Growth
- Included within the monthly website licence: launch checks, saved public-page audits, prioritised SEO improvements and reviewed metadata. Google search reporting requires the business-owned Search Console connection; scheduled audits and live reporting are not yet connected.
- Industry watch · planned
- Relevant trusted-source monitoring and reviewed sector updates are planned within the service. Live feeds and real-time alerts are not active; source coverage, check frequency and delivery will be confirmed before activation.
- Monitoring
- The agreed checks, alerts and responsibility for reviewing issues.
- Support
- Your agreed support route and hours, with available guides and Ask Dougie resources.
Shown separately: any one-off setup, design or migration fee, optional development and provider usage such as card processing, SMS or WhatsApp. Included allowances, monitoring frequency and response targets are confirmed before you subscribe. Widget-only plans cover the selected tool and its hub; hosting for an existing third-party website stays with its provider unless a website package is agreed.
Pro
More help managing and growing.
£39 / month
£199 once for setup
Website hosting, your hub and included back-office tools, with plan-based maintenance, monitoring and support.
Explore the setup →Gold
A broader setup for your business.
£49 / month
£299 once for setup
Website hosting, your hub and included back-office tools, with plan-based maintenance, monitoring and support.
Review Gold scope →PROPOSED WEBSITE SERVICE LEVELS
Know exactly what you are choosing.
Basic, Pro and Gold describe the proposed website service and assistance level below. They are distinct from the existing Basic/Pro sector-tool bundles. Your final quote names the website level and exact tools together, so included tools are not charged twice.
For commercial review. These are proposed allowances, not active subscriptions or a readiness guarantee. The earlier indicative prices still need checking against this scope. We confirm price, included modules, availability, responsibilities and support hours before you commit. Gold is not currently an enabled software entitlement.
A professional website you manage.
A small business that needs a clear online presence and enquiries.
- Up to 5 main content pages at launch.
- Enquiries and a professional online presence.
- Client-managed content. Optional content work quoted separately.
Your website with a shop or booking journey.
A business ready to sell products OR manage a supported booking workflow.
- Up to 7 main content pages at launch.
- Shop up to 25 products OR a supported booking workflow.
- Client-managed content. Up to 15 minutes of routine content assistance per month, by request.
A broader connected setup with more guidance.
A growing business that needs several agreed tools and ongoing improvement reviews.
- Up to 10 main content pages at launch.
- Shop up to 100 products OR a booking workflow, plus up to 2 agreed standard modules.
- Client-managed content. Up to 30 minutes of routine content assistance per month, by request.
More of the day-to-day work handled for you.
A separately scoped service for businesses that want someone to help operate and improve the setup, as well as host it.
- Named tasks, authorised access and a monthly hours allowance.
- Agreed reporting and improvement priorities.
- Individual quote; provider and licence costs identified.
| Included scope | Basic | Pro | Gold |
|---|---|---|---|
| Best suited to | A small business that needs a clear online presence and enquiries. | A business ready to sell products OR manage a supported booking workflow. | A growing business that needs several agreed tools and ongoing improvement reviews. |
| Main content pages at launch | 5 pages | 7 pages | 10 pages |
| Initial content entry | Up to 5 pages using your supplied copy and images. | Up to 7 pages and, for a shop, the first 10 products from your complete supplied information. | Up to 10 pages and, for a shop, the first 25 products from your complete supplied information. |
| Included workflow proposal | Contact/enquiry form and social links. Transactional business apps quoted separately. | Choose one core workflow: a shop of up to 25 products OR one supported booking service. Exact module and connection named in your quote. | A shop of up to 100 products OR a supported booking workflow, plus up to 2 further supported standard modules from an agreed list. Bespoke integrations excluded. |
| Client editing controls | Designated page text, images, contact details and opening hours. | Basic controls plus the selected catalogue or booking controls, after that workflow is verified. | Pro controls plus the agreed controls for additional included modules. Staff permissions require separate verification. |
| Support proposal | Guides and ticket support for the included website. Proposed initial response target: within 2 working days. | Guides and ticket support for the included setup. Proposed initial response target: within 1 working day. | Priority ticket triage during agreed working hours. Proposed initial response target: within 1 working day; no guaranteed resolution time. |
| Design reviews and training | One design review before launch; one 30-minute handover. | Two design reviews before launch; one 45-minute handover. | Three design reviews before launch; one 60-minute handover. |
| Development guidance | Advice through support; new pages and tools receive a separate quote. | One 30-minute improvement review per quarter. Agreed actions may need a separate quote. | One 30-minute improvement review each month, with a prioritised action list. Delivery outside the included scope is separately quoted. |
| Routine content assistance | Client-managed content. Optional content work quoted separately. | Client-managed content. Up to 15 minutes of routine content assistance per month, by request. | Client-managed content. Up to 30 minutes of routine content assistance per month, by request. |
| Common foundation | Responsive design, hosting, HTTPS, agreed maintenance and fault handling, backup/recovery arrangements, designated editing controls and the agreed SEO rollout scope. | Responsive design, hosting, HTTPS, agreed maintenance and fault handling, backup/recovery arrangements, designated editing controls and the agreed SEO rollout scope. | Responsive design, hosting, HTTPS, agreed maintenance and fault handling, backup/recovery arrangements, designated editing controls and the agreed SEO rollout scope. |
| Provider charges | Domains, mailboxes, payment fees, messaging usage and other provider costs identified separately. | Domains, mailboxes, payment fees, messaging usage and other provider costs identified separately. | Domains, mailboxes, payment fees, messaging usage and other provider costs identified separately. |
| Bespoke development | Separately scoped, priced and approved. No unlimited development allowance. | Separately scoped, priced and approved. No unlimited development allowance. | Separately scoped, priced and approved. No unlimited development allowance. |
What the allowances mean
A main page is a designed content page; routine product pages and system policy pages do not use that page allowance. Product caps apply only where a shop is the selected core workflow. A design review is one consolidated round of feedback.
Content assistance covers small changes to supplied text or images within existing layouts. Time does not roll over; unused minutes are not a credit. Calls, meetings and work within an allowance are scheduled through the agreed support route. Fault handling follows the maintenance scope and does not use the routine content-editing allowance.
Growth reviews provide advice and priorities. They do not automatically include implementing every suggestion. Extra pages, additional catalogue capacity, new modules, custom integration, major redesigns, copywriting and photography need an agreed quote.
MANAGED SYSTEMS · INDIVIDUAL QUOTE
A named service, with a named workload.
Available as an agreed managed-service arrangement alongside the appropriate website and tools. The scope, access model and operational checks must be agreed before the service starts.
- What we manage
- An agreed schedule can cover product entry, routine website updates, system configuration, workflow checks and coordination of supported providers.
- How work is allocated
- A named task list, named authorised users, a monthly hours allowance and an agreed review/reporting schedule. Hours and price are quoted for your operation.
- How extras work
- Requests are logged and prioritised. Work beyond the allowance, a new integration or substantial development needs a separate approved quote. No automatic paid overrun.
- What stays with you
- You approve content, prices, payment/refund decisions and who has access. Your team remains responsible for physical fulfilment and business operations unless separately contracted.
- What it is not
- It is not unlimited development, guaranteed 24/7 cover, automatic social posting, or someone running your entire business. Provider subscriptions and usage remain separately identified.
Some tools and editing controls are pilots or in development. Each selected workflow must be configured and verified for the client before launch. No new plan is purchased, enabled or billed from this comparison.
Choose what helps your working day.
Appointments, gift cards, classes and customer records are examples of the tools being developed. The relevant tools and their availability will be confirmed for your package before you commit.
The proposed website-service scopes are listed above. Gold and Managed Systems are commercial proposals; they do not enable extra software access or billing. Sector-tool Basic/Pro bundles have their own feature schedules.
What else should I know about costs?
Prices are in GBP, before VAT where applicable. Domains, mailboxes, payment processing and messaging may have separate provider costs. Messaging is intended to use your own provider account. Live payments, automated sending and personalised timed trials still need activation.
See how it could work for you.
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