Book a table
A clearer route from interest to reservation.
Explore the diary pilot
GOOD HOSPITALITY DESERVES BETTER TOOLS.More visits.
More visits.
More regulars.
Less admin.
A collection of practical systems for the work around your service. Menus, bookings, orders, gifts and reasons to come back—built around your venue.
Explore existing pilots, assisted tools and the connected hospitality roadmap. Features and provider connections are agreed before launch.Your venue. In view.CONCEPT
Today’s serviceSample records
18:00
Table for twoTable diary
18:30
A meal worth giftingGifts OS
19:00
Private dining enquiryFunctions
Beyond the first visit.
Bring bookings, gifts and loyalty closer together as connections are completed.
Get discoveredMake service simplerCreate reasons to returnKeep the business organised
FOUR CLEAR DOORS INTO YOUR BUSINESSMake it easy
Make it easy
to choose you.
Give customers the right next step. A café may need two of these; a restaurant or venue may use all four.
Order online
Direct collection and delivery ordering in development.
See Takeaway OSBuy a voucher
Give a meal, an experience or a reason to return.
Try the voucher demoFunctions & buffets
Private parties, celebrations and group occasions.
Plan the enquiry journeyYOUR VENUE. YOUR OWN LOOK.20 designs.
20 designs.
Plenty of personality.
A proper local, a late-night bar or a special occasion. Choose a starting point and shape it around your venue, with your own content, colours and photography.
The Occasion
A dramatic invitation panel, fine serif headlines and celebration-led sections.
Explore this design →Explore all 20 website designs →
Don’t like what you see? Talk to us.Discuss a bespoke design →
YOUR VENUE. YOUR MIX.Start with the way
Start with the way
you do hospitality.
Choose your venue type for a suggested starting shortlist. Add or remove tools below; this does not create a subscription.
Restaurants & bistros
Fill tables and build the next visit.
7 tools in your planning shortlist. Each has its own readiness and setup needs.
THE HOSPITALITY COLLECTIONA place for each job.
A place for each job.
A purpose for each tool.
Explore what exists, what you can try and what is planned. A pilot can demonstrate a useful workflow without being a complete connected service.
ManagePilot
Visit history & receipt review
Retain what happened after a table is cleared.Private manager-scoped visit closing retains served orders and bills. Manual external receipt entries, partial balances and reasoned corrections preserve the original history. Earlier authenticated pilot checks covered role privacy and simultaneous writes. These records do not charge cards, verify bank receipts, reconcile booking deposits or issue provider refunds; device and venue acceptance remain open.
ServePlanned
iPad tills & self-service kiosks
Choose the right screen for each part of service.Optional compatible iPad/tablet routes for a staff till, customer kiosk and kitchen display. Existing venue screens are demonstrations. Production guest isolation, provider payments, hardware, printers and outage handling require implementation and validation.
ManagePilot
Staff Management & HR
Look after the team behind every service.Pocket HR & Operations private pilot: separate manager and staff areas, saved draft/published shifts, personal clock-in/out and breaks, manager-assigned tasks, versioned policy acknowledgements and site-scoped access. Staff see their own permitted shifts and tasks. Onboarding, leave, advanced rota, approved timesheets and payroll remain development work; venue rollout is not yet approved.
ManagePilot
Food safety & HACCP records
Make kitchen checks easier to review.Fictional venue demo with opening, service and closing checks, temperature readings, corrective actions and a printable log. Venue-specific controls and durable live records require completion.
Bring backPilot
Customer Growth Office
Give guests a relevant reason to return.Saved venue-scoped campaign drafts, staff review, expiry, communication preferences and activity history. Automatic recipient matching and delivery are not connected.
AttractAssisted setup
Website OS
Give every visit a clear next step.Your brand, photographs, menus and prominent booking, voucher and enquiry links. Keep your existing website or plan a new one.
AttractPilot
Menu OS
Make your menu work harder.Create sections, descriptions and prices; review content, share a hosted menu and QR link, and print through the browser. Seasonal design and richer marketing connections are a later step.
ServePilot
Table management & reservations
A clearer plan for every cover.Private saved table diary with opening hours, party size, seat-capacity and overlap checks, cancellations and atomic changes with retained history. The staff service workspace uses named role grants and stale-save protection. Waiting-list automation, public self-booking, deposits and reminders are not released.
ServePilot
Takeaway OS
Give customers a direct route to order.Private ordering work covers menus, extras, availability, collection slots and an order board. Public release, merchant payments and supported delivery rules still need completion.
ServePlanned
Table OS
An easier journey from table to order.Public table-specific QR ordering and bill splitting remain planned. A separate private service pilot already supports table-linked held orders, protected QR arrival and staff-controlled kitchen release. This does not establish public self-ordering, card payments or automatic bill settlement.
ServePilot
Order before you arrive
Choose ahead. Arrive. Activate at your table.A private saved pilot for held orders, slot limits, staff acceptance and separate kitchen release. Protected guest claims and table QR arrival have role, expiry, table and venue checks; a reservation diary connects permitted table visits. Guest self-ordering, physical-device acceptance, merchant payments and live rollout still need completion.
AttractAssisted setup
Gifts OS
Turn a good experience into a gift.Voucher codes, balance checks and partial redemption. Online purchases and delivery methods are confirmed with the venue’s merchant setup.
AttractAssisted setup
Events OS
Give people another reason to visit.Event listings, capacity and admission records for music, tastings and ticketed evenings. Confirm buyer-facing tickets, delivery and payments for the chosen rollout.
ServePilot
Functions & group bookings
Keep group requirements and table holds together.Private grouped-table bookings validate every allocation before saving, support whole-group cancellation and atomic date/time moves, and retain terms and change history. Dedicated function-room capacity, group deposits, quotes and buffet service sheets remain planned. A group of tables is not a confirmed function-room booking.
Bring backAssisted setup
Loyalty OS
Give regulars a reason to return.Reward rules, customer records, qualifying activity and redemption history. Programme membership and permission to send marketing remain separate.
Bring backAssisted setup
Coffee Club
Your stamp card. On their phone.Joining links, counter QR codes, staff stamps and reward redemption. Configure a practical programme around your café.
Bring backPlanned
Messages OS
Keep the right conversation going.Planned reminders, newsletters and return-visit offers through approved email, SMS and WhatsApp connections, with channel-specific permission and opt-outs.
AttractPilot
Marketing & content
Give your next special a stronger launch.Newsletter drafts, seasonal campaigns and promotional content concepts. Design-tool connections, generated video and scheduled social publishing remain planned; Marketing OS prospecting is a separate product.
ManagePlanned
Customer relationships
Understand more than one visit.Bring relevant booking, voucher, order and loyalty activity into a business-scoped customer history as connections are completed. Buying never automatically means marketing consent.
ManagePlanned
Reports & admin
Know what needs attention.Planned combined sales, payments, refunds and repeat-visit reporting, with invoice workflows. Current separate records do not yet form a single hospitality ledger.
ManagePilot
Stays OS
A practical back office for guest stays.A separate private accommodation pilot for stay records, guests and maintenance. Booking-channel connections and live guest payments are not confirmed for release.
AttractPlanned
Quiz OS
Make a quieter night worth coming out for.Planned question banks, host packs and team scoring. The production quiz engine and live phone participation are not yet released.
ManagePilot
Training OS
Give staff a clearer learning path.Private course outlines, lesson resources and assessment plans. Learner accounts, marking and certificates remain future work; the system does not provide professional accreditation.
OPTIONAL DINE-IN PRE-ORDERING · PRIVATE TESTING PILOTOrder ahead.
Order ahead.
Settle in. Enjoy.
The private testing pilot saves held orders, staff-confirmed arrival and kitchen release with owner and staff permissions. Protected guest/table QR arrival and a saved reservation diary are available for fictional testing. Live payments are not enabled.
Open the private testing office → · Read the testing guide →
THE TEAM CONTROLS AVAILABILITY
Only open it when the kitchen is ready.
Staff enable pre-orders for selected service periods, limit orders per arrival slot and pause new orders when busy. A pause does not silently cancel orders already accepted.
- 1Choose ahead
The guest selects an enabled arrival time and available dishes.
- 2Review & accept
The venue confirms the pre-order and any payment or deposit terms.
- 3See it coming
The kitchen receives the agreed order in its held-for-arrival queue.
- 4Arrive & scan
At the table, the guest uses the QR link and confirms their own order.
- 5Activate & prepare
Arrival links the order to the table; the team controls release to preparation.
One table. Clearer choices.
Planned Table OS covers QR menus, table-linked ordering and kitchen/bar routing. Table management covers reservations, covers, availability and seating separately.
Split the bill your way.
Proposed options: equal shares, selected items or a chosen amount. Paid and outstanding amounts must stay clear so the same bill cannot be charged twice.
A practical service plan.
Agree advance-order cut-offs, item changes, late arrivals, no-shows, cancellations and staff-assisted check-in. A guest without a phone can be checked in by the team.
This is a proposed service journey, not live kitchen software. QR arrival confirmation, staff controls, reservation checks and preparation handoff have testing implementations. Physical-device acceptance, merchant payments and refunds still need completion. A table QR alone must not reveal or activate another guest’s order.
OCCASIONS DESERVE A CLEAR PLANFrom the first enquiry
From the first enquiry
to the final service sheet.
Functions and buffets deserve their own journey. Plan for small private parties, funeral gatherings, christenings, work events and celebrations.
The private testing diary now records table-based parties and functions, event names, required deposit amounts and a snapshot of the venue cancellation policy. Whole-room or multi-table allocation, quotes and live deposit collection remain to be connected.
Private testing available · deposits are recorded as outstanding- 1Enquire
Capture the occasion and requirements.
- 2Review
Check the date, room and service capacity.
- 3Agree
Confirm the quote, terms and payment arrangements.
- 4Prepare
Create the agreed menu and internal service plan.
STAFF MANAGEMENT & HR · POCKET HR PRIVATE PILOT
A clearer working day for the team behind your service.
Management & staff areas
Managers coordinate their site. Staff use their own account to see permitted shifts, assigned tasks and policies, with private records restricted by role.
Rota, clocking & breaks
Create draft and published shifts, record online clock-in/out and breaks, and review recent attendance summaries. Approved timesheets and payroll export are still in development.
Personal tasks & policy sign-offs
Assign instructions, priorities and due dates to each person. Staff update their task status and acknowledge the relevant version of a published policy.
Explore Staff Management & HR in the App Store → · Management pilot → · Staff sign-in →
Saved private pilot, not a released HR or payroll service. Staff onboarding, leave, advanced rota, timesheet approvals and jurisdiction-specific rollout remain to complete. Shared kiosk/PIN and badge hardware require separate validation. Existing venue-demo staff screens remain illustrative.
KITCHEN · FOOD SAFETY
HACCP records, alongside the service.
Make daily checks easier to record and review. The current fictional venue demo connects food-safety screens with the kitchen, table and staff demonstration.
Daily checks
Opening, during-service and closing checklists, temperature readings and recorded corrective actions for out-of-range results.
A clearer record
Named demo staff, timestamps and a printable food-safety log. Demo sessions are temporary and must contain fictional records only.
Your venue’s plan
Before live use, complete the venue’s hazard analysis, approved critical controls and limits, monitoring, corrective actions, verification and retention arrangements.
Allergen information is also shown in the menu and kitchen demo. This is not a complete live HACCP system or certification.Try the kitchen and food-safety demo → · Read the food-safety guide →
GIVE YOUR NEXT SERVICE A HEAD START
Bring guests back. Keep your team in control.
Your customer relationship should continue after the bill. Plan useful communications around your tables, your menu and the reasons people love visiting.
Fill available tables
Prepare availability and cancellation notices, with current capacity and offer expiry reviewed by staff.
Reward your regulars
Plan priority booking windows and relevant invitations for eligible customers.
Keep the menu fresh
Draft menu changes, specials, seasonal offers and event announcements.
Make the next visit easier
Prepare after-visit and win-back messages with a clear booking or ordering link.
Control the contact
Save channel choices, planned frequency and quiet hours. Buying or booking never automatically supplies marketing permission.
Review before release
Save drafts, record review, pause a campaign and keep an activity trail within the venue’s pilot workspace.
Try the fictional growth demo → · Open saved pilot workspace →
Saved planning pilot available. Audience descriptions are briefs, not matched recipient lists. Sending, automatic scheduling, live availability triggers, frequency enforcement and unsubscribe delivery still need integration.
CHOOSE YOUR STARTING POINT
A new website. A full office. Or one useful widget.
Your new website
A branded design with your photographs, menus and clear booking, ordering and voucher journeys. Review the saved design before release.
See website designs →Your hospitality office
Choose the operational tools your venue needs and agree the package, provider setup and launch checks.
Compare starting packages →Your existing website
Add selected website widgets through the Hospitality OS widget store within our App Store. Use supported links or embeds without taking the full system.
Browse website widgets →YOUR TILL IS YOUR CHOICE
Keep your till. Explore a connected option.
Pubs and venues can keep their existing system. Optional till integration is being evaluated, with Square the first proposed sandbox candidate.
Keep what works
Record your current provider and model in the growth workspace. Compatibility and access must be checked before quoting any connection.
Connect carefully
Start with verified sales and refunds, business and location matching, and reconciliation. Table availability and marketing permission need their own reliable sources.
No till provider is connected. Hardware, processing, provider plans and integration support are separately scoped.Support the people too
An optional staff-circle connection to Gizalift is planned alongside the operational tools. Participation and private wellbeing records need a separate, reviewed setup.
Explore the App Store →COUNTER · FLOOR · KITCHEN
Plan your setup around iPads and tablets.
Choose the screens your team needs: a counter till, a handheld staff device, a kitchen display or a customer self-service kiosk. Keep your existing till where that is the right fit.
Staff till on iPad
Explore a compatible tablet POS route for counter or table service. Staff accounts and permissions must protect orders, refunds, takings and customer records.
Our venue till screen is a demonstration. Live payments need a supported provider app, approved hardware and a tested connection.Self-service kiosk
Planned customer-only ordering on a secured countertop or freestanding tablet. Keep the journey simple: menu, options, basket, payment route and order confirmation.
A kiosk needs its own guest mode, basket/session clearing, accessible interaction and help route. It must never expose the staff office. Our production kiosk is not built.Kitchen and service screens
Use a tablet-sized screen to demonstrate kitchen/bar queues and staff tasks. Agree locations, charging, network, printers and who can see each screen.
The shared venue demo uses fictional data. Reliable live routing, printer support, device security and outage handling still require validation.Website widgets are a separate starting point.
Add a menu, booking, voucher or other supported journey to your existing website through the Hospitality OS widget store. That does not require a new till or the full system.
Browse website widgets → · Try the venue screens → · Read the iPad and kiosk setup guide →
Tablet and hardware setup is optional. Confirm the exact iPad model, operating system, provider, country, stand, reader, printer, network and software charges before purchasing. No universal hardware compatibility, offline operation or completed provider integration is claimed.
A guest relationship.
Beyond a single transaction.
Someone books a table, receives a voucher, joins a rewards programme or comes to an event. The connected hospitality plan brings the relevant history into a clearer view for that business.
Bookings
Know the visit.
Gifts & events
Know the occasion.
Loyalty
Recognise the regular.
Messages
Follow up with permission.
A SIMPLE DEMONSTRATION STORYSee the journey.
See the journey.
Understand the benefit.
Step through the concept, then explore the relevant existing sample tools. This is a guided concept, not a video or a connected venue dashboard.
SCENE 1 OF 4
Make the next step obvious.
A clear menu, a useful offer and the right button. Your website should help a guest decide what to do next.
Explore website designsA narrated introduction and task-training clips can follow the same reusable demo framework as Your Club OS. Audio has not been generated yet.
START WITH WHAT THE VENUE NEEDSOne tool, or a
One tool, or a
considered package.
Keep your website and add a useful tool, or plan the website and relevant systems together. Final module scope and provider costs are agreed before activation.
ONE CLEAR ONGOING SERVICE
What your monthly subscription pays for.
Your website package covers website hosting, your hospitality hub and the back-office tools included in your plan, together with the maintenance, monitoring and support defined in your plan. The fee funds the ongoing service around your business, including the agreed review of tool performance and integration.
- Website hosting
- Hosting for the website included in your package.
- Your hub
- Your private dashboard, records and authorised staff workspace.
- Back-office tools
- The bookings, customers, orders, communications, reports and sector tools included in your package.
- Tool performance & integration
- Reviewing how included tools perform and work together, with connection checks and improvements within the agreed scope.
- Maintenance & updates
- The upkeep, fixes and tested updates included in your service scope.
- SEO Launch & Growth
- Included within the monthly website licence: launch checks, saved public-page audits, prioritised SEO improvements and reviewed metadata. Google search reporting requires the business-owned Search Console connection; scheduled audits and live reporting are not yet connected.
- Industry watch · planned
- Relevant trusted-source monitoring and reviewed sector updates are planned within the service. Live feeds and real-time alerts are not active; source coverage, check frequency and delivery will be confirmed before activation.
- Monitoring
- The agreed checks, alerts and responsibility for reviewing issues.
- Support
- Your agreed support route and hours, with available guides and Ask Dougie resources.
Shown separately: any one-off setup, design or migration fee, optional development and provider usage such as card processing, SMS or WhatsApp. Included allowances, monitoring frequency and response targets are confirmed before you subscribe. Widget-only plans cover the selected tool and its hub; hosting for an existing third-party website stays with its provider unless a website package is agreed.
Hospitality Basic
£58/month
Current restaurant catalogue starting point, including website hosting.
A focused website and core venue-tool discussion.
Review the existing packageHospitality Pro
£98/month
Current restaurant catalogue starting point, including website hosting.
Review the wider events, marketing and customer-growth requirements.
Review the existing packageKeep your website
Choose a tool
Explore separate app listings and discuss the one workflow that would help first. A website button, hosted page or supported embed may be enough.
Explore the OS App StoreThese are existing catalogue proposals, not a new all-inclusive hospitality tariff. The tools on this page are not all included in either price. Optional modules, imports and specialist integrations are scoped separately. DIY website setup is £0; assisted website setup is £179 once for the defined up-to-five-page scope. Prices are GBP, excluding VAT where applicable. Domains, mailboxes, merchant processing, SMS and WhatsApp are separate. Euro pricing is agreed before an Irish rollout. No billing starts here.
ROOM TO GROW. CLEAR BOUNDARIES.The next layers,
The next layers,
when they earn their place.
Service operations
Food-safety checks have a fictional venue demo. Venue-specific HACCP controls, durable records, recipe costing and margin analysis need further work.
Hardware & partners
Optional iPad/tablet till and self-service kiosk routes, printers, delivery and booking-channel connections need device-specific compatibility, provider agreements and rollout checks.
A broader business office
Staff documents, resources, invoices and tasks can be scoped around existing shared tools. Payroll, inventory and universal accountancy sync are not included by assumption.
Do we need to replace our website?
No. Start by reviewing a tool link, hosted page or supported embed. A full website move is a separate choice.
Is a table booking the same as Table OS?
No. Reservations organise the visit and table capacity. Table OS is the planned QR ordering and service workflow after guests arrive.
Can guests order before arrival?
That optional journey is now available for fictional testing. The team controls availability and arrival-slot limits. Advance orders stay held until the guest confirms arrival at their table, then the kitchen controls preparation. It is separate from takeaway ordering.
Can these tools take customer payments today?
Payment readiness is checked for each venue and module. Buying an OS subscription does not itself activate merchant checkout. Connections, refunds and customer journeys must be confirmed before taking live sales.
Is Menu OS the same as Nice One Menus?
No. Menu OS is the Sector OS widget/workspace product. Nice One Menus is a separate standalone brand and licence.
Does Marketing OS already publish my specials?
No. The current Marketing OS listing concerns prospecting. Hospitality promotion, newsletter drafts and future design or social-publishing connections are described separately here.
Good service starts with people.
Give them better tools.
Plan your hospitality shortlist A CLEAR ROUTE INTO YOUR VENUE
Start with what helps.
Grow with a plan.
Choose a new website, selected website widgets or a wider back office. Keep your existing till where it suits your service. We agree the scope and show the relevant workflow before switching anything on.
Walk through a fictional demo. Agree the tools, price, responsibilities and support your team needs.
Review existing records and permissions. Test imports, access and exports, then reconcile the result.
Run a sample service, booking and order. Test selected devices and connections, then train your team.
Approve the working scope, cutover and recovery plan. Use Ask Dougie, task guides and private support, with diagnostics and development agreed in your package.
What can I explore now, and what comes next?
The venue demonstration, website-widget catalogue and saved customer-growth planning can be explored. Public demos use fictional records.
Live marketing delivery, connected pre-arrival ordering, production staff operations, till payments and our own kiosk remain to finish. Stronger login, remaining privacy checks, full migration and account-wide exports are also launch work. Your agreed pilot scope determines what must be completed before use.
Explore website widgets → · Arrange a scoped demonstration →
TRUST & DATA PROTECTION
Your business information stays under your control.
Your takings, customer list and staff records are your business. Knowing the software owner should never mean giving them routine access.
Private business access
The shared business-workspace checks now require actual ownership. A platform admin title alone no longer opens another customer’s workspace. Club Office uses ownership or an active scoped membership.
Other module access paths still need the complete release audit.Protected sign-in
Passwords are hashed. Repeated failed logins trigger a lockout. Session cookies use Secure and HttpOnly protection, and password reset invalidates existing sessions.
Multi-factor authentication, passkeys and a customer session-management screen are not yet implemented.Support by permission
Required launch policy: the venue or club approves any support access to private operational records, with a defined purpose, limited duration and a visible access log.
The dedicated grant, expiry and audit workflow is still to build. Information you submit in a support ticket is intentionally shared with the support team.A route out
Use available module exports and agree a complete exit pack before account closure. Downloading records does not delete them or end your subscription.
Understand exports →Clear provider boundaries
Connections must identify what data a payment, messaging or hosting provider receives and why. A sale or booking does not automatically grant marketing permission.
Provider agreements, data locations and retention schedules need confirmation before live rollout.Privacy beyond admin screens
Preventing infrastructure administrators from reading stored data requires an additional encryption and key-custody design. That protection is not currently implemented.
We do not claim that nobody, including the software owner, can technically access all stored data today.Privacy is a launch requirement.
These remain pilots. Full access testing, stronger authentication, customer-approved support access, retention and recovery checks, and independent security review must be completed before confidential live operations. Use fictional records in public demonstrations.
Read the Trust & Data Protection guide →MOVING FROM ANOTHER SYSTEM?
A clear path from what you use today.
Start with a migration assessment. Agree the scope, cost and cutover before moving your records or changing the way your team works.
1 · Review your current setup
List the systems, contracts, website, domain, provider accounts and records you want to keep. Confirm export access and what can legally and technically be transferred.
2 · Agree your destination
Menus, customers, future bookings, orders, vouchers, loyalty balances, staff and website content. Keep allergen information and food-safety history explicitly reviewed. Agree the enabled modules, responsible people, timeline and any manual work.
3 · Export and map
Use an agreed secure transfer route. Match source fields, identifiers, dates, currencies and statuses. Deduplicate carefully; preserve consent source, purpose, time and withdrawals where available. Unknown consent stays unknown.
4 · Test before moving
Import a small reviewed batch into an isolated test workspace once the required importer is built and approved. Check rejected rows, ownership, counts, totals and representative records with your team.
5 · Train and reconcile
Practise daily tasks using guides and Ask Dougie. Reconcile future bookings, active orders, voucher or loyalty liabilities and any collected money. Avoid two systems accepting the same booking or payment.
6 · Switch with a fallback
Agree a change freeze, final export and delta reconciliation. Keep a recoverable backup and an agreed rollback window. Obtain customer sign-off before changing links, domains or intake.
7 · Review after the move
Check the first live journeys, staff access and support issues. Keep the old system accessible for an agreed retention period, then close or remove access only with approval.
Keep your existing website and till where that is the right fit. Payment credentials, card details, subscriptions and provider tokens are not assumed transferable; the relevant provider must confirm the route.
Current stage: guided migration planning. A universal importer, automatic provider transfers and zero-downtime switching are not available. Each source system needs a verified mapping, test run and agreed price.
Your data needs a way out, too.
Use the exports available within each enabled tool, then request a scoped exit pack for the remaining records. Agree machine-readable CSV/JSON, document originals, identifiers, timestamps, consent evidence, financial balances and an exceptions list. Verify the files before closing the account.
Available now: the saved Club Office task/news working report has a CSV export; Hospitality Growth Office exports its saved planning data as JSON and campaign rows as CSV. These are partial module exports. A whole-account archive, bulk document bundle and full-suite extraction are still to build.
Read the export and exit guide →
Read the migration guide → · Start your migration brief → · Ask Dougie for help →
YOUR TEAM HAS BACKUP
Why choose Sector OS?
Your own brand, useful tools and ongoing help to get more from every service.
A new website, designed for your venue
Plan a fresh branded website or keep your existing site and add selected website widgets. Start small and expand when it helps.
Explore website widgets →Plain-English help, step by step
Choose your system, describe the task and find checked answers with source guides and clear next steps. If you still need help, Sid prepares a ticket for you to review.
Ask Dougie →Know what to do and why
Search setup, daily tasks, team access, website updates and troubleshooting. Each guide explains the steps, what to check and which features are ready or still in development.
Open your user guide →A proper record of your request
Sign in to raise a private ticket, add a screenshot and follow replies in your support history. The team can connect relevant diagnostic evidence to the investigation.
My support tickets →Checks with evidence
Existing operator tools record diagnostic runs, test evidence and launch blockers. This helps the team investigate problems and review readiness before a tool is released.
Continuous monitoring and independent alerts are not configured. Response hours and service targets must be agreed.A system that can grow with you
Build requests, revisions and review history support improvements to websites and apps. Scope, testing, release readiness and any additional costs are reviewed before rollout.
My system build →Your support suite
Ask Dougie · Searchable guides · Getting started · Private tickets and replies · Screenshot support · Build reviews · Diagnostic evidence · Training resources
Written help is available now. Training currently provides lesson storyboards and companion guides; recorded lessons, live AI conversation and support email notifications are still to be connected.